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Privacy Policy

 

VIBHUSHITHA (“we,” “us,” “our,” or “VIBHUSHITHA”) respects your privacy and is committed to protecting the personal information you provide while using our website and online shopping services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through the VIBHUSHITHA e-commerce website.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect the following information:

  • Full name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Communication and customer support details

  • Information you voluntarily provide through forms, messages, or other interactions with our website

We may also automatically collect certain technical information, such as your IP address, browser type, device information, operating system, and website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Process and deliver your orders

  • Confirm and provide updates about your purchases

  • Process payments and refunds

  • Respond to your questions and customer support requests

  • Communicate with you regarding orders, products, and services

  • Improve our website, products, and shopping experience

  • Prevent fraudulent or unauthorized activities

  • Maintain website security

  • Comply with applicable legal and regulatory requirements

  • Send promotional communications where permitted and where applicable

3. Payment Information

Payments made through our website may be processed by third-party payment gateways or payment service providers.

VIBHUSHITHA does not necessarily store your complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information may be securely handled by the relevant payment service provider according to its privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may be used to:

  • Remember your preferences

  • Keep products in your shopping cart

  • Understand website usage

  • Improve website performance

  • Provide relevant marketing or advertising where applicable

You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted third parties when required to operate our business and provide services to you, including:

  • Payment gateway providers

  • Courier and delivery partners

  • Website hosting and technology service providers

  • Customer support and communication service providers

  • Marketing or analytics service providers, where applicable

  • Government authorities or legal agencies when required by law

Such information will only be shared as reasonably necessary for the relevant purpose.

6. Order and Delivery Information

To successfully process and deliver your order, we may share necessary customer information, such as your name, phone number, and delivery address, with our logistics and delivery partners.

These details are used only for purposes related to order fulfilment and delivery.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer required, it may be securely deleted or anonymized where reasonably possible.

9. Third-Party Websites

Our website may contain links to third-party websites, services, or payment platforms.

VIBHUSHITHA is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing your personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

11. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request information about the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information where legally applicable

  • Withdraw consent for certain communications

  • Opt out of promotional communications

Some information may need to be retained where required for legal, accounting, security, or legitimate business purposes.

12. Marketing Communications

If you have opted to receive promotional communications from us, we may contact you through email, SMS, WhatsApp, phone, or other available communication channels.

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where available.

Please note that you may still receive essential communications relating to your orders, payments, deliveries, or account.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any updated Privacy Policy will be published on this page with the revised effective date. We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, you can contact us:

VIBHUSHITHA

Phone: +91 9940284355
Email: orders@vibhushitha.com

By using the VIBHUSHITHA website, you acknowledge that you have read and understood this Privacy Policy.