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Terms



Effective Date:
September 11, 2026

Welcome to VIBHUSHITHA. These Terms & Conditions govern your use of our website and your purchase of products through our online store.

By accessing or using the VIBHUSHITHA website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About VIBHUSHITHA

VIBHUSHITHA is an e-commerce business based in Kerala, India, offering products for purchase through its online platform.

These Terms apply to all visitors, customers, and users of the website.

2. Use of the Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for any unlawful or fraudulent activity

  • Attempt to gain unauthorized access to our website, servers, or systems

  • Copy, reproduce, distribute, or misuse our website content without permission

  • Introduce malicious software, viruses, or harmful code

  • Provide false, inaccurate, or misleading information while placing an order

We reserve the right to restrict or terminate access to the website if we believe these terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on the website are accurate.

However, there may occasionally be minor differences between the product displayed on the website and the actual product, including differences in colour, appearance, packaging, or other visual details due to screen settings, photography, or manufacturer changes.

We reserve the right to correct errors, update product information, or modify product details at any time without prior notice.

4. Product Availability

All products displayed on the website are subject to availability.

A product may become unavailable after you place an order. In such cases, we may contact you regarding the order and may offer an alternative, delay fulfilment, or cancel the affected order and process an applicable refund.

5. Pricing

All product prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.

Prices may change from time to time without prior notice.

Any applicable shipping charges, taxes, or other charges will be displayed during the ordering or checkout process where applicable.

We reserve the right to correct pricing errors. If an order has been placed at an incorrect price due to a technical or typographical error, we may cancel the order and provide an appropriate refund for any payment already made.

6. Placing an Order

When you place an order through our website, you agree to provide accurate and complete information, including your name, phone number, email address, billing details, and delivery address.

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or other communication channels.

An order confirmation does not necessarily guarantee acceptance of the order. We reserve the right to accept, reject, or cancel an order based on product availability, pricing errors, payment issues, suspected fraud, or other legitimate reasons.

7. Order Cancellation

Customers may request cancellation of an order before it has been dispatched, subject to our applicable cancellation policy.

Once an order has been dispatched, cancellation may not be possible.

If an order is successfully cancelled and payment has already been received, the applicable refund will be processed through the original payment method or another appropriate method.

8. Payments

We may offer various payment methods, including online payment gateways, UPI, debit cards, credit cards, net banking, wallets, or other available payment options.

Payments may be processed through third-party payment service providers.

VIBHUSHITHA does not guarantee uninterrupted availability of any particular payment method and is not responsible for technical failures caused by third-party payment providers.

9. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated delivery period shown on the website or communicated to the customer.

Delivery timelines may vary depending on the customer’s location, product availability, courier service, weather conditions, holidays, unforeseen circumstances, or other factors outside our control.

Customers are responsible for providing an accurate and complete delivery address and contact information.

VIBHUSHITHA will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

10. Delivery Delays

While we make reasonable efforts to deliver orders on time, delivery delays may occur due to circumstances beyond our control.

These may include:

  • Courier delays

  • Natural disasters

  • Severe weather

  • Public holidays

  • Transportation disruptions

  • Strikes or other operational issues

  • Government restrictions

  • Incorrect delivery information

In such situations, we will make reasonable efforts to assist the customer and coordinate with the delivery partner.

11. Returns and Exchanges

Returns or exchanges, where applicable, will be handled according to the VIBHUSHITHA Return and Refund Policy.

Customers should review the applicable Return and Refund Policy before placing an order.

Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, usage, condition, or other applicable restrictions.

Products returned must meet the applicable return conditions, including being unused and in their original packaging where required.

12. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

We may request photographs, videos, order details, packaging information, or other relevant information to verify the issue.

After verification, we may provide an appropriate resolution in accordance with our applicable policies.

13. Intellectual Property

All content available on the VIBHUSHITHA website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Text

  • Graphics

  • Website design

  • Icons

  • Videos

  • Product descriptions

  • Other website materials

is owned by or licensed to VIBHUSHITHA or the respective content owners and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, or commercially use any website content without prior written permission.

14. User Information

When using our website, you agree to provide accurate information.

You are responsible for ensuring that the information provided during registration, checkout, or communication with us is correct and up to date.

Our collection and use of personal information are governed by our Privacy Policy.

15. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers, communication platforms, hosting providers, and other service providers.

The use of such third-party services may be subject to their respective terms and policies.

VIBHUSHITHA is not responsible for the independent practices, policies, or technical availability of third-party services.

16. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.

17. Limitation of Liability

To the extent permitted by applicable law, VIBHUSHITHA shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products.

Our liability, where applicable, will be limited to the extent permitted under applicable law and the amount paid for the relevant product or service.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

18. Fraudulent Transactions

We reserve the right to investigate and take appropriate action against suspicious, fraudulent, or unauthorized transactions.

Orders may be cancelled if we reasonably believe that an order involves fraudulent activity, unauthorized payment, misuse of promotional offers, or violation of these Terms & Conditions.

19. Changes to These Terms

VIBHUSHITHA reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective when the updated terms are published on this website. Customers are encouraged to review this page periodically.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or the use of the website shall be subject to the applicable jurisdiction of courts in Kerala, India, unless otherwise required by applicable law.

21. Contact Us

If you have any questions regarding these Terms & Conditions, orders, or our services, please contact us:

VIBHUSHITHA

Phone: +91 9940284355
Email: orders@vibhushitha.com

By using the VIBHUSHITHA website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.